Privacy Policy

At ClipMyListing, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our video production services.

1. Information We Collect

Personal Information

• Name and contact information (email, phone)
• Payment information (processed securely by Stripe)
• Real estate license information (when provided)
• Communication preferences

Service Data

• Listing photos and property information you upload
• Generated videos and related content
• Service usage analytics and preferences
• Order history and project details

Technical Information

• IP address and browser information
• Website usage data and cookies
• Device and operating system information
• Referral sources and navigation patterns

2. How We Use Your Information

Service Provision

• Processing your video creation requests
• Generating AI-powered video content from your photos
• Delivering completed videos to you
• Providing customer support and communication

Business Operations

• Processing payments and managing accounts
• Analyzing service performance and user experience
• Improving our AI algorithms and video quality
• Sending service updates and important notifications

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in these circumstances:

Service Providers

• Payment processing (Stripe)
• Cloud storage and computing services
• Email communication platforms
• Analytics and monitoring tools

Legal Requirements

• Compliance with applicable laws and regulations
• Response to legal requests or court orders
• Protection of our rights and property
• Investigation of potential fraud or violations

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data processing environments

5. Data Retention

We retain your information only as long as necessary:

• Account information: Until account deletion
• Project files: 1 year after completion
• Payment records: As required by law
• Analytics data: Anonymized after 2 years

6. Your Rights and Choices

Access and Control

• Request access to your personal information
• Update or correct inaccurate data
• Delete your account and associated data
• Download your data in portable format

Marketing Communications

• Opt out of marketing emails at any time
• Customize communication preferences
• Manage cookie settings

7. International Data Transfers

Your information may be processed in countries outside your residence. We ensure appropriate safeguards are in place through:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification programs and codes of conduct

8. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze website performance and usage
• Provide personalized experiences
• Enable security features

10. Third-Party Services

Our website may contain links to third-party services. We are not responsible for their privacy practices. Please review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes through email or website notice.

12. Contact Us

For privacy-related questions or requests:

Email: privacy@clipmylisting.com
General Contact: hello@clipmylisting.com

13. Regional Compliance

GDPR (European Users)

If you are located in the European Economic Area, you have additional rights including the right to lodge a complaint with a supervisory authority.

CCPA (California Users)

California residents have specific rights regarding their personal information under the California Consumer Privacy Act.

This Privacy Policy is designed to be transparent and comprehensive. Contact us if you need clarification on any aspect of our privacy practices.